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Privacy Policy (GDPR Compliant)

Intent Communications Ltd. (“we”, “our”, “us”) is committed to respecting your privacy and protecting your personal data. This policy explains how we collect, use, and safeguard your data when you interact with us, whether through our website, services, or other means.

Last updated: 12th February 2026

Who We Are

Intent Communications Ltd. is a UK-registered company (Company No. 12411948) with offices at 167-169 Great Portland Street 5th Floor London W1W 5PF. We are the data controller under the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

We’re registered with the Information Commissioner’s Office (ICO), Ref: ZA795486.

Contact for privacy matters: Namrata Nadkarni Email: info@intentcommunications.co.uk Address: 167-169 Great Portland Street 5th Floor London W1W 5PF

Personal Data We Collect

We may collect the following types of personal data:

  • Name, address, email address, and phone number
  • Company registration number and office address (if applicable)
  • Payment details or bank account information (if applicable)
  • National Insurance number (for employment purposes)
  • Identification or verification documents (if applicable)
  • Social media handles
  • Technical data like IP address or browser type

How We Collect Your Data

We may collect personal data when you:

  • Contact us by phone, email, social media, or through our website
  • Request or receive our services
  • Attend our events or share your business card
  • Apply for employment or apprenticeships
  • Connect with us on social media platforms such as LinkedIn or Instagram
  • Submit ID documents directly or via third-party verification
  • Register for newsletters or events

We may also collect data from:

  • Public sources (e.g., Companies House or your website)
  • Trusted third parties (e.g., clients, regulators, or service providers)
  • Email interactions (e.g., when emails are opened or links are clicked)

How We Use Your Data

We use your personal data to:

  • Deliver our services and respond to enquiries
  • Communicate with you about relevant events, updates, or services
  • Meet legal and compliance obligations (e.g., identity verification)
  • Improve website performance using anonymous analytics
  • Conduct internal reporting and analysis

     

We retain your data only as long as necessary for these purposes—typically no less than five years.

Use Of Cookies And Analytics

Cookies

Cookies are small pieces of information sent to your browser when you use our website. They are stored on the device you use to access our site. You can opt out of cookies through your browser settings. Note: disabling cookies may affect website functionality.

Our website only uses essential cookies required for functionality and performance. These are set by our website platform (WordPress) and hosting provider (SiteGround). They support the secure, efficient operation of the website. We do not use cookies for advertising, behavioural tracking, or profiling. Under Article 6(1)(f) of the UK GDPR, consent is not required for essential cookies, as they support the legitimate interest of ensuring website functionality and security.

Third-Party Forms

We use Brevo (formerly Sendinblue) to embed our contact and mailing list forms via iframe. These forms are hosted by Brevo and may use third-party cookies for essential form functionality or anonymous analytics.

We do not control these cookies and recommend reviewing Brevo’s policies:

Website Analytics 

We use Simple Analytics, a privacy-focused analytics provider that does not use cookies or collect personal data.

Key points:

  • No cookies are used
  • No IP addresses, device IDs, or identifiable information is collected
  • Only aggregated, anonymous data (e.g., page views, referrers, device/browser type) is gathered
  • No user profiling or tracking occurs

     

As no personally identifiable data is processed, user consent is not required. Learn more: https://simpleanalytics.com/privacy

Events And Marketing

We may contact you with information about events, newsletters, and updates. You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us at info@intentcommunications.co.uk.

Social Media

If you connect with us via social media platforms such as LinkedIn, Facebook, or Instagram, we may access personal data made available through those services. You can disconnect at any time by unfollowing or removing the connection.

Legal Grounds For Processing

We process your personal data under the following lawful bases:

  • Consent – e.g., when you voluntarily submit forms or interact with our website
  • Contractual necessity – to deliver services to you
  • Legal obligations – such as identity checks or financial recordkeeping
  • Legitimate interests – including business operations, communications, and employment activities

Who We Share Your Data With

We may share your information with trusted parties, including:

  • Internal staff
  • Accountants (e.g., for payroll or tax compliance)
  • Government bodies (e.g., HMRC, ICO)
  • External auditors or legal advisors
  • ID verification or credit check providers
  • IT, hosting, or communication service providers
  • Buyers or successors in the event of a business transfer
  • Any third party you instruct us to engage with on your behalf

     

We ensure that all partners and providers comply with relevant data protection laws.

Data Hosting And Storage

Our website is hosted by SiteGround. View SiteGround’s Privacy Policy here: https://www.siteground.com/privacy.htm

When you submit data through our website (e.g., forms or mailing list sign-ups), it may be stored and processed by trusted third-party services, including:

We use Google Drive for secure data storage. Google encrypts files using 256-bit SSL/TLS during transfer and 128-bit AES at rest. Access is restricted to authorised staff using password-protected permissions. We also maintain backups on a secure external drive.

Please note: Our website may link to third-party websites not operated by Intent Communications. We are not responsible for their privacy practices or content.

International Data Transfers

We may transfer data to service providers located outside the UK or EEA. In such cases, we take all reasonable steps to ensure data is processed in accordance with GDPR standards.

All our email communications are encrypted using Transport Layer Security (TLS).

Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of inaccurate or outdated information
  • Object to direct marketing
  • Withdraw your consent at any time
  • Object to processing that may cause distress
  • Prevent automated decision-making (Note: we do not use these)
  • Seek compensation if your data is mishandled

To exercise your rights, contact: Namrata Nadkarni info@intentcommunications.co.uk 40 Haig Road West, London E13 9LH

We may request proof of identity to protect your privacy when responding.

Complaints

If you’re unhappy with how we handle your data:

  1. Email us at info@intentcommunications.co.uk
  2. Or write to: Namrata Nadkarni, Intent Communications, 167-169 Great Portland Street, 5th Floor, London W1W 5PF.
  3. You can also complain directly to the ICO: https://ico.org.uk

Changes To This Policy

We may update this policy from time to time. Please review it regularly for any changes.

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