How do mandated data requirements reshape an industry? What happens when operators are required to share fares, ticketing and real-time location data into a central government system? And what lessons can other transport modes draw from the UK bus sector’s experience?

Expect fascinating insights from Gavin Miller, National Operations Manager at the Confederation of Passenger Transport UK (CPT), who is joining our Paris roundtable and represents the UK bus and coach sector at stakeholder level, while supporting operators through operational and regulatory change.

A major focus of Gavin’s work over the past five years has been guiding operators through the mandated requirements to supply fares, ticketing and location data into a government system. His experience offers a practical view of what happens when policy meets reality on the ground.

With 25 years in the transport sector across operational, enforcement and policy roles in both the public and private sectors, Gavin brings a rare whole-system perspective. His work has earned international recognition as a New Industry Shaper by the International Road Transport Union (IRU), reflecting his influence in supporting the transition to new regulatory and digital environments.

At a time when data standardisation, transparency and collaboration are reshaping expectations across bus, rail and maritime, Gavin’s insight into mandated data-sharing and operational delivery will add an important, experience-led dimension to the discussion.